Password reset with SADP Tool
This reset method only applies to both ip cameras and recorders.
Step 1: Select your device by checking the box from the left side of SADP Tool.
Step 2: Select "Forgot Password" on the bottom right corner of the tool.
Step 3: Export your reset file
Step 4: Email this file to firstname.lastname@example.org
Please note that password resets may take up to 1 business day to complete. During this time, you must ensure your device does not lose power, and do not reboot your device.