Password reset with SADP Tool

This reset method only applies to both ip cameras and recorders.  

Step 1: Select your device by checking the box from the left side of SADP Tool.

Step 2: Select "Forgot Password" on the bottom right corner of the tool.

Step 3: Export your reset file

Step 4: Send this file on this page:

If you do not already have SADP tool, click here to download it.

Please note that password resets may take up to 1 business day to complete.  During this time, you must ensure your device does not lose power, and do not reboot your device.

1 comment

  • I forget my password


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