What do the error codes in EZView mean?

Error code Explanation
0 Succeeded
1 Poor network connection.Please wait for a moment.
2 Operation failed. Please check device configuration.
3 Poor network connection.Please wait for a moment.
4 Poor network connection.Please wait for a moment.
5 Poor network connection.Please wait for a moment.
6 Poor network connection.Please wait for a moment.
7 Operation failed. Please ensure your mobile has enough memory.
8 Device does not support
9 Poor network connection.Please wait for a moment.
10 Poor network connection.Please wait for a moment.
11 Poor network connection.Please wait for a moment.
12 Poor network connection.Please wait for a moment.
13 Poor network connection.Please wait for a moment.
14 Poor network connection.Please wait for a moment.
15 Poor network connection.Please wait for a moment.
16 Poor network connection.Please wait for a moment.
17 Request failed because of unstable network. Please try again.
18 Request failed because of unstable network. Please try again.
19 Request failed because of unstable network. Please try again.
20 Request failed because of unstable network. Please try again.
21 Request failed because of unstable network. Please try again.
22 Max number of device users reached. Please try again later.
23 Request failed because of unstable network. Please try again.
24 Failed to get the port number. Please make sure the port number is correct.
25 Running low on system memory. Please try again.
26 Running low on system memory. Please try again.
27 Please make sure the device is accessible and try again.
28 Poor network connection.Please wait for a moment.
29 Poor network connection.Please wait for a moment.
30 Poor network connection.Please wait for a moment.
31 Poor network connection.Please wait for a moment.
32 Poor network connection.Please wait for a moment.
33 The user has no alarm subscription. Please check.
101 Incorrect password
102 No more users are allowed to log in.
103 User offline because of unstable network. Please try again.
104 User not exist.
105 User has no permission.
106 No more users are allowed to log in.
107 The user already exists.
108 The password has been changed.
150 The live view service has been established.
151 Streaming failed. Please make sure the device is enabled with multiple streams.
152 Running low on system memory. Please try again.
153 User offline because of unstable network. Please try again.
200 The snapshot format is not supported.
201 Not enough space on the device. Please check and try again.
202 Poor network connection.Please wait for a moment.
203 Single snapshot failed on the device. Please try again.
250 Playback ended.
251 User offline because of unstable network. Please try again.
252 Cannot play back more recordings.
253 Poor network connection.Please wait for a moment.
300 Failed to set the PTZ preset. Please make sure the preset is valid.
301 Failed to obtain the PTZ preset. 
302 Failed to query the patrol route. Please check network connectivity and try again.
303 Failed to start recording patrol route. Please check network connectivity and try again.
304 Failed to stop recording patrol route. Please check network connectivity and try again.
305 Failed to query the patrol route. Please check network connectivity and try again.
306 Failed to configure the patrol route. Please check network connectivity and try again.
307 PTZ operation failed because of unstable network. Please try again.
308 Cannot delete the preset that is being used in patrol route.
309 Presets must be continuous. Please try again.
310 Cannot delete the patrol route that is being used.
311 Poor network connection.Please wait for a moment.
312 The patrol route does not exist.
313 Max number of presets reached.
350 Two-way audio has been enabled.
351 Two-way audio failed.
352 Two-way audio failed.
353 The two-way audio is being used. Please try again later.
354 Two-way audio failed.
355 Max number of two-way audio users reached. Please try again later.
400 Running low on system memory. Please try again.
401 The device is not available. Please check.
402 Streaming failed. Please try again.
403 Media stream is not enabled for the camera. Please check.
404 Failed to play the media stream. Please check network connectivity and try again.
405 Failed to close the media stream. Please check network connectivity and try again.
406 Failed to play the media stream. Please check network connectivity and try again.
407 Poor network connection.Please wait for a moment.
408 Failed to configure the media stream. Please check network connectivity and try again.
409 Failed to pause the media stream.  Please check network connectivity and try again.
410 Failed to pause the media stream.  Please check network connectivity and try again.
411 Failed to resume the media stream.  Please check network connectivity and try again.
412 Failed to resume the media stream.  Please check network connectivity and try again.
413 Not supported by the media type. Please check.
414 Recording has already been started for the camera.
415 Not supported by the recording type. Please check.
416 The recording is currently paused.
417 The recording is being played at multiple speed.
418 The recording is being played by single frame.
419 Failed to start local recording. Please check network connectivity and try again.
420 Failed to start local recording. Please check network connectivity and try again.
421 Failed to stop local recording. Please check network connectivity and try again.
422 Failed to start audio service. Please check network connectivity and try again.
423 Failed to stop audio service. Please check network connectivity and try again.
424 The audio device is not ready. Please check.
500 Number of stream requests reached upper limit.
501 Device is not available for streaming. Please try again.
502 Device stream disconnected because of unstable network. Please try again.
503 Failed to get the file status. Please check.
504 The file does not exist.
505 Poor network connection.Please wait for a moment.
506 Max number of device user subscriptions reached. Please try again later.
507 Non-administrator user has no permission to upgrade.
508 Preparing for upgrade…
509 Upgrade in progress…
510 Insufficient space for upgrade.
511 Error occurred while opening the upgrade file.
512 Firmware upgrade error. Please check the upgrade file is valid.
513 Upgrade in progress. Please wait.
514 Upgrade timed out because of unstable network. Please try again.
515 Please make sure the device is available and try again.
516 Please configure storage resource for the device first.
601 Operation failed.
602 Operation failed.
603 Operation failed.
604 Operation failed.
605 Operation failed.
606 The domain name does not exit.
701 The firmware version of current device is already the latest.
702 No version found in the server or other errors.
0 Operation succeeded.
-1 Operation failed.
12 The email has already been registered.
13 The email has not been registered.
14 The username has been registered. Please try again.
15 This username has not been registered yet.
16 The username and password do not match.
17 Failed to send the verification code.
18 The verify code has expired.
19 The verify code is incorrect.
20 The device name has already been registered.
21 The register code does not exist.
22 The device has already been registered.
23 The device has not been registered.
24 Cannot share to yourself.
26 Incorrect sharing password.
27 The sharing has expired.
28 The QR code dos not exist or is invalid.
30 Test failed. Please try again after 5 seconds.
36 Server busy.Please try again later.

6 comments

  • Una de mis cámaras marca FRECUENTE error 151, q puedo hacer?

    Carlos
  • I cannot view my cameras remotely.
    The message is.
    “Sorry an expected error occurred. (153). Please try again later.

    What must I do to fix this problem?

    Thanks.

    Compton.

    Compton Ralph
  • I have changed my internet provider. What should I do in the device? EZView said óffline and cannot see the camera liveview.

    Luxbridge
  • I have a problem signing up using email. It said unknown error(79) . Kindly let me know what is the problem, thanks

    Sharon
  • Same exact problems I am having. From 8 cameras 3 sometimes 4 is showing and rest 4 not working, same message is coming, but one by one all cameras are working

    Alex

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