What do the error codes in EZView mean?
| Error code | Explanation |
| 0 | Succeeded |
| 1 | Poor network connection.Please wait for a moment. |
| 2 | Operation failed. Please check device configuration. |
| 3 | Poor network connection.Please wait for a moment. |
| 4 | Poor network connection.Please wait for a moment. |
| 5 | Poor network connection.Please wait for a moment. |
| 6 | Poor network connection.Please wait for a moment. |
| 7 | Operation failed. Please ensure your mobile has enough memory. |
| 8 | Device does not support |
| 9 | Poor network connection.Please wait for a moment. |
| 10 | Poor network connection.Please wait for a moment. |
| 11 | Poor network connection.Please wait for a moment. |
| 12 | Poor network connection.Please wait for a moment. |
| 13 | Poor network connection.Please wait for a moment. |
| 14 | Poor network connection.Please wait for a moment. |
| 15 | Poor network connection.Please wait for a moment. |
| 16 | Poor network connection.Please wait for a moment. |
| 17 | Request failed because of unstable network. Please try again. |
| 18 | Request failed because of unstable network. Please try again. |
| 19 | Request failed because of unstable network. Please try again. |
| 20 | Request failed because of unstable network. Please try again. |
| 21 | Request failed because of unstable network. Please try again. |
| 22 | Max number of device users reached. Please try again later. |
| 23 | Request failed because of unstable network. Please try again. |
| 24 | Failed to get the port number. Please make sure the port number is correct. |
| 25 | Running low on system memory. Please try again. |
| 26 | Running low on system memory. Please try again. |
| 27 | Please make sure the device is accessible and try again. |
| 28 | Poor network connection.Please wait for a moment. |
| 29 | Poor network connection.Please wait for a moment. |
| 30 | Poor network connection.Please wait for a moment. |
| 31 | Poor network connection.Please wait for a moment. |
| 32 | Poor network connection.Please wait for a moment. |
| 33 | The user has no alarm subscription. Please check. |
| 101 | Incorrect password |
| 102 | No more users are allowed to log in. |
| 103 | User offline because of unstable network. Please try again. |
| 104 | User not exist. |
| 105 | User has no permission. |
| 106 | No more users are allowed to log in. |
| 107 | The user already exists. |
| 108 | The password has been changed. |
| 150 | The live view service has been established. |
| 151 | Streaming failed. Please make sure the device is enabled with multiple streams. |
| 152 | Running low on system memory. Please try again. |
| 153 | User offline because of unstable network. Please try again. |
| 200 | The snapshot format is not supported. |
| 201 | Not enough space on the device. Please check and try again. |
| 202 | Poor network connection.Please wait for a moment. |
| 203 | Single snapshot failed on the device. Please try again. |
| 250 | Playback ended. |
| 251 | User offline because of unstable network. Please try again. |
| 252 | Cannot play back more recordings. |
| 253 | Poor network connection.Please wait for a moment. |
| 300 | Failed to set the PTZ preset. Please make sure the preset is valid. |
| 301 | Failed to obtain the PTZ preset. |
| 302 | Failed to query the patrol route. Please check network connectivity and try again. |
| 303 | Failed to start recording patrol route. Please check network connectivity and try again. |
| 304 | Failed to stop recording patrol route. Please check network connectivity and try again. |
| 305 | Failed to query the patrol route. Please check network connectivity and try again. |
| 306 | Failed to configure the patrol route. Please check network connectivity and try again. |
| 307 | PTZ operation failed because of unstable network. Please try again. |
| 308 | Cannot delete the preset that is being used in patrol route. |
| 309 | Presets must be continuous. Please try again. |
| 310 | Cannot delete the patrol route that is being used. |
| 311 | Poor network connection.Please wait for a moment. |
| 312 | The patrol route does not exist. |
| 313 | Max number of presets reached. |
| 350 | Two-way audio has been enabled. |
| 351 | Two-way audio failed. |
| 352 | Two-way audio failed. |
| 353 | The two-way audio is being used. Please try again later. |
| 354 | Two-way audio failed. |
| 355 | Max number of two-way audio users reached. Please try again later. |
| 400 | Running low on system memory. Please try again. |
| 401 | The device is not available. Please check. |
| 402 | Streaming failed. Please try again. |
| 403 | Media stream is not enabled for the camera. Please check. |
| 404 | Failed to play the media stream. Please check network connectivity and try again. |
| 405 | Failed to close the media stream. Please check network connectivity and try again. |
| 406 | Failed to play the media stream. Please check network connectivity and try again. |
| 407 | Poor network connection.Please wait for a moment. |
| 408 | Failed to configure the media stream. Please check network connectivity and try again. |
| 409 | Failed to pause the media stream. Please check network connectivity and try again. |
| 410 | Failed to pause the media stream. Please check network connectivity and try again. |
| 411 | Failed to resume the media stream. Please check network connectivity and try again. |
| 412 | Failed to resume the media stream. Please check network connectivity and try again. |
| 413 | Not supported by the media type. Please check. |
| 414 | Recording has already been started for the camera. |
| 415 | Not supported by the recording type. Please check. |
| 416 | The recording is currently paused. |
| 417 | The recording is being played at multiple speed. |
| 418 | The recording is being played by single frame. |
| 419 | Failed to start local recording. Please check network connectivity and try again. |
| 420 | Failed to start local recording. Please check network connectivity and try again. |
| 421 | Failed to stop local recording. Please check network connectivity and try again. |
| 422 | Failed to start audio service. Please check network connectivity and try again. |
| 423 | Failed to stop audio service. Please check network connectivity and try again. |
| 424 | The audio device is not ready. Please check. |
| 500 | Number of stream requests reached upper limit. |
| 501 | Device is not available for streaming. Please try again. |
| 502 | Device stream disconnected because of unstable network. Please try again. |
| 503 | Failed to get the file status. Please check. |
| 504 | The file does not exist. |
| 505 | Poor network connection.Please wait for a moment. |
| 506 | Max number of device user subscriptions reached. Please try again later. |
| 507 | Non-administrator user has no permission to upgrade. |
| 508 | Preparing for upgrade… |
| 509 | Upgrade in progress… |
| 510 | Insufficient space for upgrade. |
| 511 | Error occurred while opening the upgrade file. |
| 512 | Firmware upgrade error. Please check the upgrade file is valid. |
| 513 | Upgrade in progress. Please wait. |
| 514 | Upgrade timed out because of unstable network. Please try again. |
| 515 | Please make sure the device is available and try again. |
| 516 | Please configure storage resource for the device first. |
| 601 | Operation failed. |
| 602 | Operation failed. |
| 603 | Operation failed. |
| 604 | Operation failed. |
| 605 | Operation failed. |
| 606 | The domain name does not exit. |
| 701 | The firmware version of current device is already the latest. |
| 702 | No version found in the server or other errors. |
| 0 | Operation succeeded. |
| -1 | Operation failed. |
| 12 | The email has already been registered. |
| 13 | The email has not been registered. |
| 14 | The username has been registered. Please try again. |
| 15 | This username has not been registered yet. |
| 16 | The username and password do not match. |
| 17 | Failed to send the verification code. |
| 18 | The verify code has expired. |
| 19 | The verify code is incorrect. |
| 20 | The device name has already been registered. |
| 21 | The register code does not exist. |
| 22 | The device has already been registered. |
| 23 | The device has not been registered. |
| 24 | Cannot share to yourself. |
| 26 | Incorrect sharing password. |
| 27 | The sharing has expired. |
| 28 | The QR code dos not exist or is invalid. |
| 30 | Test failed. Please try again after 5 seconds. |
| 36 | Server busy.Please try again later. |
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I’m also having the problem: “disconnected 101200”
How can I fix this as I also cannot watch live but my status shows me online. I have turned off the router and turned it back on, as well as my Uniview hard drive. Thanks.
I’m also having the problem: “disconnected 101200”
How can I fix this as I also cannot watch live but my status shows me online. I have turned off the router and turned it back on, as well as my Uniview hard drive. Thanks.
I’m have problem with “disconnected 101200” . How can i fix i can’t to watch live camera but in status show me online thank you
ERROR 151 how to solve the problem? Thank you
I have the #22 message : i can’t add my device because is already registered…i don’t know what to do at this point my camera doesn’t work