Skip to content

Call/Text 9179771277 | WeChat andyweng8866
Are you a trade professional? Sign up to get wholesale pricing

🚚 We deliver with UPS & Uber
📦 Fast, tracked delivery via UPS & Uber
⚡ Same-day options with Uber, Next-day with UPS
🚚 We deliver with UPS & Uber
📦 Fast, tracked delivery via UPS & Uber
⚡ Same-day options with Uber, Next-day with UPS

DW Spectrum — Clean Reinstall Guide (Backup, Uninstall, Restore)

← DW Software & Tools

Full clean-reinstall procedure for a DW Spectrum server: back up the system database and licenses, remove Spectrum completely, install fresh, and restore your configuration.

Before you start: the database backup covers the system configuration (cameras, users, layouts, recording settings) — not the recorded footage. Footage stays on the storage drives and reattaches after reinstall. Licenses are tied to the server hardware; keep the exported list in case a key needs reactivation by DW support.

1

Create a database backup

In the Spectrum client open System Administration → General and use Create Backup… to save the system database file somewhere safe (not on the server's own drive).

DW article: Creating a Database Backup

2

Export the licenses list

Open System Administration → Licenses and export/record every license key before uninstalling.

DW article: Exporting Licenses List

3

Clean uninstall Spectrum

Uninstall the DW Spectrum server and client, then remove the leftover program and data folders so the new install starts clean — the article covers both Windows and Ubuntu.

DW article: Clean Uninstall Spectrum (WinOS & Ubuntu)

4

Install the latest DW Spectrum

Download Latest Server (Windows)
Download Latest Client (Windows)

These links always fetch the newest DW Spectrum release automatically. Install the server first, then the client.

5

Restore from backup

Open the client, connect to the new server, then System Administration → General → Restore from Backup… and pick the file from step 1. The server restarts with your configuration in place; confirm cameras, storage and licenses came back.

Need a hand? Contact us.

All product names, logos, and brands are property of their respective owners and are used for identification purposes only. Use of these names does not imply affiliation or endorsement. Security System Depot Inc. is an independent reseller of genuine products. Full trademark & legal notice →
Call us · 917-977-1277 Text us · 917-977-1277 WhatsApp us