Uniview NVR Shows Offline: How to Fix It
If your Uniview NVR shows offline in the app, reboot it, turn on DHCP, then update the firmware from the cloud. It takes about 10 minutes. Watch the short video, or follow the steps below.
Steps
Reboot the NVR
Restart the recorder first. Often this alone is not enough, so continue with the steps below.
Open the main menu and log in
Right-click the mouse on the live view, choose Menu, and log in with the admin account.
Turn on DHCP
Go to System β Network. Check Enable DHCP, then click Apply.
Open System Upgrade
Go to Maintenance, then Maintenance again, then System Upgrade in the left list. On the NVR Upgrade tab, select Cloud Upgrade.
Check for update
Click Check for Update. The newer version appears under Latest Version.
Upgrade
Click Upgrade, then OK on the message that the device will restart after the upgrade.
Leave it alone for 5β6 minutes
Do not touch the NVR or disconnect power while it shows Upgrading. When it finishes and restarts, everything should be back to normal and online.
Questions? Call or text 917-977-1277 Β· sales@1800dvr.com