How to Link Multiple SmartPlus Accounts / Sites (Akuvox)
If you have more than one SmartPlus account — for example separate homes, offices or communities — you can link the accounts and manage every site from a single login, then switch between them from the app's home screen.
Before you start: to link personnel accounts used in commercial projects, both phones need SmartPlus 7.11.0003 (Android) / 7.11.3 (iOS) or newer.
Open your account settings
In SmartPlus, tap Me, then tap your account name at the top.
Tap Link Site
Choose Link Site on the My Profile screen.
Pick a linking method
Username — enter the other account's username and password.
SMS — enter the other account's mobile number and confirm with the verification code it receives. Double-check the Country/Region before entering the number.
QR code — tap the scan icon and scan the login QR code shown on the other account.
Switch between sites
Once linked, tap the arrow next to the site name on the SmartPlus home screen and pick a site from the Select a Site list.
Limitations to know
- Not compatible with Home Automation — if your service provider has Home Automation enabled, the Link Site option will not appear.
- One app account can manage at most 20 sites.
- You cannot link accounts that sit under the same family master account, or accounts that already have multiple sites linked.
- The mobile-number country codes of both accounts must match. From SmartPlus 7.35.0002 (Android) / 7.35.2 (iOS), two accounts with no mobile or landline number on file can also be linked.
- Removing or resetting an account unlinks its sites.
- Each site keeps its own activation/expiration status — an inactive or expired site cannot be selected and will not receive messages.
Source: Akuvox Knowledge Base — Link Sites. Need a hand? Contact us.