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Apple Wallet on Office Sites — Personnel & Admin (Akuvox)

← Akuvox Guides & FAQs

Office sites manage access through Personnel and Admin accounts — enable Apple Wallet on either, then users add the pass in the Personnel/Admin app.

Office sites — Personnel & Admin accounts

Office sites don’t have residents — access is managed through Personnel and Admin accounts, and Apple Wallet can be enabled on both by the installer, property manager, or company admin.

1 Personnel — new account

When creating a Personnel account, switch on Apple Wallet under Access Methods before submitting.

New Personnel dialog with Apple Wallet toggle under Access Methods
tap to enlarge

2 Personnel — existing account

On an existing Personnel account, open it and enable Apple Wallet in the Access Methods section.

Existing Personnel account Access Methods with Apple Wallet enabled
tap to enlarge

3 Admin accounts work the same way

The Apple Wallet toggle is in Access Methods when creating an Admin account…

New Admin dialog with Apple Wallet toggle under Access Methods
tap to enlarge

4 …and on the account page afterward

Or open the Admin account later and switch it on under Access Methods.

Existing Admin account Access Methods with Apple Wallet enabled
tap to enlarge

Once enabled and paid, office users add the pass in the Akuvox Personnel App (admins in the Admin App) — the steps are the same as on the Residents tab: Me → Authorization → Apple Wallet Pass.

Source: Akuvox Knowledge Base — Unlock with Apple Wallet · Set up Apple Wallet Access (End User) · Enable Apple Wallet Access · Enable for Residents in Community Projects

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